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Last Updated: August 13, 2026

Welcome to Gupshup, a nostalgic Indian candy and snack brand operated by ZIPIZOO FOODS LLP.

Gupshup is all about bringing back the flavours, fun, and memories of childhood through traditional-style candies and nostalgic treats. Our products are inspired by the sweet, tangy, spicy, and chatpata flavours many of us grew up enjoying.

By accessing or using https://gupshupindia.com/, browsing our products, creating an account, or placing an order, you agree to the terms of this Disclaimer.

About Gupshup

Gupshup offers nostalgic Indian candies and snack products inspired by childhood favourites and traditional flavours.

Our product range may include sweet, tangy, spicy, fruity, tamarind-based, mango-based, raisin-based, masala infused, and other traditional-style candies and treats.

While our products are created to bring back familiar childhood memories and flavours, individual taste preferences and experiences may vary.

Definitions

For the purpose of this Disclaimer:

Company: “Company,” “we,” “us,” or “our” refers to ZIPIZOO FOODS LLP, Nuruddin Road, Asansol, West Bengal – 713303, India.

Brand: “Gupshup” refers to the food and candy brand operated by ZIPIZOO FOODS LLP.

Website: Refers to https://gupshupindia.com/.

Products: Refers to candies, snacks, treats, food products, combo packs, gift packs, and other items sold through the Website.

You: Refers to any customer, visitor, user, or person accessing the Website or purchasing our products.

Product Information Disclaimer

We make reasonable efforts to ensure that product names, descriptions, ingredients, images, prices, weights, packaging information, and other details shown on the Website are accurate.

However, minor differences may occur between the product shown online and the product you receive.

These differences may include:

  • Colour

  • Shape

  • Size

  • Texture

  • Taste intensity

  • Spice level

  • Sweetness

  • Packaging design

  • Printed labels

  • Product appearance

Such minor variations may occur due to manufacturing batches, ingredient characteristics, packaging updates, storage conditions, photography, lighting, or screen settings.

These variations do not necessarily indicate that a product is defective.

Taste and Nostalgia Disclaimer

Gupshup products are inspired by nostalgic Indian flavours and childhood memories.

Statements such as “taste of childhood,” “bachpan ki yaadein,” “nostalgic taste,” or similar expressions are part of our brand positioning and describe the experience we aim to create.

Taste is subjective, and individual experiences may differ.

We do not guarantee that every customer will experience the same taste, memory, emotional response, or level of enjoyment from a product.

Ingredients and Allergen Information

Customers should carefully review the ingredient list, allergen information, nutritional information, and other instructions printed on the product packaging before consumption.

Some products may contain or may be manufactured or packed in facilities that handle ingredients such as nuts, peanuts, milk, soy, gluten, sesame, sulphites, or other allergens.

If you have any known food allergies, intolerances, dietary restrictions, sensitivities, or medical conditions, please review the product label carefully before consuming the product.

If you are uncertain whether a product is suitable for you, please contact us before placing an order or consult an appropriate healthcare professional.

Food Safety and Storage

All food products should be stored and consumed according to the instructions mentioned on the product packaging.

Customers should pay attention to:

  • Best-before dates

  • Expiry dates, where applicable

  • Storage instructions

  • Sealed packaging

  • Temperature recommendations

  • Moisture and sunlight exposure

Do not consume a product if the packaging is severely damaged, tampered with, unusually swollen, leaking, or if the product appears unsafe for consumption.

Please contact us promptly if you receive a product in such a condition.

Best-Before and Shelf-Life Disclaimer

Food products may have different manufacturing dates and remaining shelf lives depending on inventory rotation and production batches.

We make reasonable efforts to dispatch products with an appropriate remaining shelf life.

Unless otherwise stated, receiving a product with a valid best-before period does not mean the product is defective simply because it was manufactured before the date of purchase.

Customers should consume products within the best-before or expiry period mentioned on the packaging.

Product Images

Images displayed on the Website are for presentation and reference purposes.

We make reasonable efforts to represent products accurately, but actual products may differ slightly from photographs due to:

  • Packaging updates

  • Batch variation

  • Lighting

  • Photography

  • Screen brightness

  • Device display settings

  • Product settling during transport

Decorative elements, bowls, props, backgrounds, serving suggestions, or other items shown in photographs may not be included unless specifically mentioned in the product description.

Pricing and Availability

All product prices and availability shown on the Website are subject to change without prior notice.

We make reasonable efforts to ensure pricing accuracy. However, typographical, technical, or system errors may occasionally occur.

If an obvious pricing or product information error affects an order, we reserve the right to correct the information and, where legally permitted, contact the customer regarding cancellation, refund, or modification of the affected order.

Products may become unavailable or sold out at any time.

Orders

Placing an order through the Website does not automatically guarantee product availability.

An order may be cancelled, refunded, or modified where reasonably necessary due to circumstances including:

  • Product unavailability

  • Incorrect pricing

  • Technical errors

  • Payment failure

  • Incorrect customer information

  • Delivery restrictions

  • Suspected fraudulent activity

  • Operational issues

Any such action will be handled in accordance with applicable law and our relevant policies.

Shipping and Delivery

Delivery timelines displayed on the Website are estimates and may vary depending on the delivery location, courier partner, weather conditions, public holidays, operational disruptions, or other circumstances outside our reasonable control.

We are not responsible for delays caused solely by third-party courier or logistics providers, although we will make reasonable efforts to assist customers with delivery-related concerns.

Shipping charges, free-shipping thresholds, delivery areas, and other shipping conditions may be governed by our separate Shipping Policy.

Damaged, Incorrect, or Missing Products

Customers should inspect their order after delivery.

If you receive a wrong item, severely damaged product, missing item, or product with compromised packaging, please contact us within the time period stated in our Refund or Return Policy.

We may request photographs, videos, packaging images, order details, or other reasonable evidence to review a claim.

Eligibility for replacement or refund will be determined according to our applicable Refund or Return Policy and applicable law.

Returns of Food Products

Because many Gupshup products are food and consumable items, returns may be restricted for hygiene, health, and food-safety reasons.

Opened, consumed, partially consumed, or improperly stored food products may not be eligible for return unless required by applicable law or unless the product was defective, damaged, incorrect, expired, or otherwise eligible under our Refund or Return Policy.

Please refer to our separate Refund or Return Policy for complete details.

Third-Party Services

Our Website may use third-party services for activities such as:

  • Payment processing

  • Shipping

  • Logistics

  • Website hosting

  • Analytics

  • Customer communication

  • Marketing

  • Technology services

These third parties operate under their own terms and privacy practices.

ZIPIZOO FOODS LLP is not responsible for the independent actions, availability, or policies of third-party services, except to the extent required by applicable law.

External Links

The Website may contain links to external websites, social media platforms, payment services, or third-party resources.

We do not control third-party websites and do not guarantee their accuracy, availability, security, content, privacy practices, products, or services.

Visiting external links is at your own discretion.

Website Accuracy

We make reasonable efforts to keep the Website accurate and updated.

However, the Website may occasionally contain:

  • Typographical errors

  • Incomplete information

  • Outdated information

  • Technical errors

  • Pricing errors

  • Product description errors

We reserve the right to correct, modify, update, or remove Website content at any time without prior notice.

Limitation of Liability

To the maximum extent permitted under applicable law, ZIPIZOO FOODS LLP shall not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from the use of the Website or reliance on Website content.

Nothing in this Disclaimer is intended to limit or exclude any customer rights or liabilities that cannot legally be limited or excluded under applicable law.

Intellectual Property

Unless otherwise stated, all branding, text, logos, graphics, illustrations, designs, product photographs, packaging artwork, Website content, and other materials associated with Gupshup are owned by or licensed to ZIPIZOO FOODS LLP.

Such materials may not be copied, reproduced, distributed, commercially exploited, modified, or republished without prior written permission, except where permitted by applicable law.

Reviews and Testimonials

Customer reviews, testimonials, photographs, videos, comments, or other user-generated content reflect the opinions and experiences of the individuals who submitted them.

Individual experiences, including taste preferences, may vary.

A positive testimonial or review does not guarantee that another customer will have the same experience.

We reserve the right to moderate or remove content that is fraudulent, abusive, misleading, unlawful, irrelevant, or inappropriate.

No Medical or Nutritional Advice

Information available on the Website is provided for general informational purposes.

Nothing on the Website should be considered medical, dietary, nutritional, or healthcare advice.

Customers with specific medical conditions, allergies, dietary requirements, or health concerns should consult a qualified professional where appropriate.

Your Consent

By using https://gupshupindia.com/, creating an account, or purchasing products from Gupshup, you acknowledge that you have read and understood this Disclaimer.

Your use of the Website may also be governed by our:

  • Privacy Policy

  • Terms of Service

  • Shipping Policy

  • Refund or Return Policy

  • Contact Information

  • Other policies published on the Website

Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our products, business practices, Website, services, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are published will be subject to the updated Disclaimer and applicable law.

Contact Us

If you have any questions about this Disclaimer or any Gupshup product, please contact us:

Brand Name: Gupshup
Legal Entity: ZIPIZOO FOODS LLP
Website: https://gupshupindia.com/

Address:
ZIPIZOO FOODS LLP
Nuruddin Road,
Asansol, West Bengal – 713303
India

Phone: +91 94741 13737

Email: gupshup.treats@gmail.com